There are many people who still associate artificial intelligence with fiction and its movies but they are unaware of the fact that we are using artificial intelligence in our daily lives as well and just to take an example, alexa and siri are there in most of the households these days.
The phenomenon of artificial intelligence may be new but the concept of the same is very old. the field of this modern artificial intelligence came into existence in 1956 but it also took a lot of time for the same to leave an impact in our minds and become so commonplace in our lives and also for it to be so significant and successful.
Rather than serving as a replacement for
human intelligence and ingenuity, artificial intelligence is generally
seen as a supporting tool. Although artificial intelligence currently
has a difficult time competing with common sense in real world,
it is adept at processing and analyzing troves of data far more quickly
than a human brain could. Artificial intelligence software can then
return with synthesized courses of action and present them to the human
user. In this way, humans can use artificial intelligence to help game
out possible consequences of each action and streamline the
decision-making process.
"Artificial
intelligence is kind of the second coming of software," said Amir
Husain, founder and CEO of machine learning company spark cognition.
"It's a form of software that makes decisions on its own, that's able
to act even in situations not foreseen by the programmers. Artificial
intelligence has a wider latitude of decision-making ability as opposed
to traditional software."
Those
traits make artificial intelligence highly valuable throughout many
industries, whether it's simply helping visitors and staff make their
way around a corporate campus efficiently or performing a task as
complex as monitoring a wind turbine to predict when it will need
repairs.
Machine learning is
used often in systems that capture vast amounts of data. For example,
smart energy management systems collect data from sensors affixed to
various assets. The troves of data are then contextualized by machine
learning algorithms and delivered to human decision-makers to better
understand energy usage and maintenance demands.
Artificial
intelligence is even an indispensable ally when it comes to looking for
holes in computer network defenses, Husain said.
"You
really can't have enough cybersecurity experts to look at these
problems, because of scale and increasing complexity," he said.
"Artificial intelligence is playing an increasing role here as well."
Artificial intelligence is also changing customer relationship management (CRM)
systems. Software like Salesforce or Zoho requires heavy human
intervention to remain up to date and accurate. But when you apply
artificial intelligence to these platforms, a normal CRM system
transforms into a self-updating, auto-correcting system that stays on
top of your relationship management for you. [For those in brand-new companies, read our report on CRM tools for startups.]
Another
example of artificial intelligence's versatility is within the
financial sector. Dr. Hossein Rahnama, founder and CEO of artificial
intelligence concierge company flybits and
visiting professor at the Massachusetts Institute of Technology, worked
with TD Bank to integrate artificial intelligence into regular banking
operations, such as mortgage loans.
"Using
this technology, if you have a mortgage with the bank and it's up for
renewal in 90 days or less … if you're walking by a branch, you get a
personalized message inviting you to go to the branch and renew
purchase," Rahnama said. "If you're looking at a property for sale and
you spend more than 10 minutes there, it will send you a possible
mortgage offer.